Returns & Refunds

Returns & Refund Policy

We want you to love your purchase.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at mugclubca@gmail.com with photos of the issue.

If approved, we'll gladly send a replacement or issue a refund.

Because many of our products are made to order, we cannot accept returns or exchanges for:

  • Change of mind
  • Ordering the wrong item
  • Incorrect shipping information provided by the customer

If you have any concerns about your order, please don't hesitate to contact us.