Frequently Asked Questions
When will my order ship?
Orders are typically processed within 2–5 business days before being shipped.
How long does shipping take?
Shipping times vary depending on your location but most orders arrive within 5–10 business days after they are shipped.
Can I track my order?
Yes! You'll receive a tracking email as soon as your order ships.
Are your mugs dishwasher safe?
Most of our mugs are dishwasher safe. Please check the individual product page for care instructions.
Are your mugs microwave safe?
Most of our mugs are microwave safe unless otherwise noted on the product page.
My order arrived damaged.
We're sorry! Please email us within 7 days of receiving your order with photos of the damaged item and we'll make it right.
Can I change or cancel my order?
If your order hasn't entered production yet, we'll do our best to help. Contact us as soon as possible.